Duffspin Casino Privacy Policy

This page describes how we collect, use and protect personal information when you use Duffspin Casino. We respect your privacy and set out below the types of data we process, why we use it, how we keep it secure and the rights you have in relation to your information. Please read this policy before creating an account or transacting with us.

Types of data we collect

Personal data

We collect information you give us when registering and verifying your account, such as name, date of birth, contact details, proof of identity and payment information. We also record account credentials and communications you send to our support team.

Technical data

Technical data includes IP address, device and browser details, session identifiers, operating system, and performance or error logs. This helps maintain the service, detect abuse and improve site functionality across desktop and mobile browsers.

Transactional and activity data

We keep records of deposits, withdrawals, payment confirmations, game activity, bonus interactions and other transactional history needed to process payments, resolve disputes and comply with legal obligations.

How we use your information

We use data to operate and secure accounts, process payments, verify identity, prevent fraud and comply with legal requirements. We also use aggregated and anonymised data to monitor system performance and improve our services. We will only use your data for purposes compatible with the reasons it was collected.

Cookies and tracking technologies

We and our partners use cookies, web beacons and similar technologies to remember preferences, provide personalised content and measure site performance. You can manage cookie settings through your browser, but disabling certain cookies may reduce functionality.

Data protection practices

We protect personal information using technical and organisational measures such as encryption, access controls and staff training. Access to personal data is limited to those who need it to perform their role. We store data on secure servers and review our security measures regularly.

Information sharing and third parties

We share necessary data with service providers who act on our behalf, including payment processors, identity verification and fraud prevention services, analytics providers and customer support vendors. We require partners to safeguard data and only process it as instructed. We may also disclose information where required by law or to protect our rights.

User rights

You have rights to access personal data we hold about you, to request correction of inaccurate information, and to request deletion where applicable. You may also object to or restrict certain processing, and request a portable copy of data you provided. We will respond to requests in line with applicable law.

Access, correction and deletion

To access, update or request deletion of your data, contact our support team via [email protected]. We may need to verify your identity before acting on requests. Certain records may be retained where required for legal or regulatory purposes.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we handle your information.